1. Introduction
At Stanvin Properties, we are committed to protecting and respecting your privacy. Everyone has rights regarding the handling of their personal information. As part of our operations, we collect, store, and process personal data from our customers, suppliers, and other third parties. Proper and lawful treatment of this data is vital for maintaining trust in our organization and ensuring smooth business operations.
This Privacy Policy outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will handle it. ANY CAPITALIZED TERMS USED HEREIN SHALL HAVE THE MEANINGS ASSIGNED TO THEM IN THIS AGREEMENT.
2. Definitions
(a) “We,” “Our,” and “Us” refer to Stanvin Properties.
(b) “You,” “Your,” “Yourself,” and “User” refer to individuals who use our website or services.
(c) “Third Parties” refer to any application, website, company, or individual apart from Stanvin Properties.
(d) “Accommodation” refers to student rooms, individual apartments, houses, and similar properties.
3. Information You Provide
We may collect the following types of information:
• IP address, browser type, operating system, and platform information.
• Login credentials, URL information, and page interactions (e.g., clicks and scrolls).
• Contact details such as phone numbers or email addresses used to contact Stanvin Properties.
• Information about your visit to and from our website.
• Data from advertising networks and business partners that may share information about you with us.
4. Cookies
We use “cookies” on our website. Cookies are small files stored on your device’s hard drive that help us provide tailored services. They enable us to:
• Analyze your preferences (e.g., the frequency of your website usage).
• Improve our services based on your interactions.
We use analytics tools and social media engagement tools that may set cookies on your device. These may also enable social media companies to show you targeted advertisements. You may disable cookies via your browser or device settings.
5. How We Use Your Information
The information we collect may be used for the following purposes:
• To contact you when necessary.
• To improve our services, analytics, research, and advertising.
• To make suggestions to you and other users regarding available accommodations.
We may combine the data you provide with data collected from other sources for the above purposes.
6. Disclosure of Information to Third Parties
We may share your data with:
• Analytics and search engine providers to improve and optimize our website.
• A new company if Stanvin Properties is acquired.
• Government agencies or third-party enforcement bodies if required by law or to protect Stanvin Properties or its users.
7. Accessing, Reviewing, and Managing Your Data
If you believe any data we hold is incorrect or incomplete, please contact us immediately at hello@stanvin.com or call +44 1184492869.
You have the right to:
• Request access to your data free of charge.
• Request rectification of inaccurate or incomplete data.
• Opt out of marketing communications.
• Request deletion of your data (“right to be forgotten”).
• Restrict or object to the processing of your data.
To exercise any of these rights, contact us at hello@stanvin.com
8. Where We Store Your Data
Data collected from you may be processed by staff operating outside the EEA. By submitting your data, you consent to this transfer, storage, and processing. We will take all reasonable measures to protect your data, but internet transmissions are not completely secure.
9. Third-Party Sites
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy policies. Please review the privacy policies of any external websites you visit.
10. Amendments
Stanvin Properties may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or social media.
11. Your Legal Rights
You have the right to:
• Access, rectify, or delete your data.
• Object to processing or request data portability in certain circumstances.
• Withdraw your consent at any time (for data processed based on consent).
• Lodge a complaint with the Information Commissioner’s Office if you believe we are not compliant with data protection laws.
If you cannot or will not provide required personal information, such as for tenancy agreements or accommodation management, we may be unable to offer our services.
It is a contractual obligation for you to provide us with specific personal information to facilitate our services.
• For Tenants: You must provide your name, address, proof of your right to reside in the UK, evidence of employment or university enrolment, details of your previous landlord or accommodation, guarantor information, email address, telephone number, and bank account details.
• For Landlords: You must provide your name, address, property address, email address, telephone number, insurance details, mortgage information, a copy of your passport, bank account details, a valid HMO certificate (if applicable), and proof of compliant safety testing.
Failure to provide this information may result in the inability to proceed with tenancy agreements or property management services.
For further assistance, please contact us at hello@stanvin.com
